Website terms and conditions

Use of the Website


Leicestershire Promotions has provided www.stayplayexplore.co.uk and www.goleicestershire.com as facilities for customers wishing to book a short break or find out information before making a visit our destination. All the prices, details and room availability are supplied directly by our venues and the accommodation providers and presented at this website in good faith, but without any liability whatsoever.

The use of this website is at the visitor's or user's own personal risk. LPL does not warrant the content, accuracy or veracity of any material or other information on the website nor does it warrant that the information on the website is free from errors, faults, viruses or other computer or data-corrupting or data-damaging material.

Complaints & Refunds

Complaints regarding the website should be made in the first instance to LPL either by email to info@goleicestershire.com or in writing to the following address:

Customer Services
LPL
86 Wood Lane
Quorn, Loughborough
Leicestershire LE12 8DB

Cancellations and Refunds

STAY PLAY EXPLORE SHORT BREAK BOOKINGS: After your confirmation has been issued, any requests for changes must be sent to us in by email to help@stayplayexplore.com from the person that made the booking and must be received by us 48 hours prior to your check in date. We cannot guarantee that we will be able to accommodate your request but we will try to do so. If we are able to accommodate your request, you will be asked to pay an administration fee of £10 per booking.

Should you need to cancel your booking once it has been confirmed, the party leader must immediately advise us by email to help@stayplayexplore.com. All cancellations are subject to the conditions and charges (based on the total booking cost) below.

Within 48 hours of the date of your reservation – no cancellations possible. If you are unable to take your break, the full cost of the break is payable.
Outside of 48 hours and up to 4 days before your reservation - you will be issued with a credit voucher to the value of the original booking, less a £50 administration fee. The voucher must be used within 12 months of the start date of the original booking.

Within 4-7 days of reservation - you will be issued with a credit voucher to the value of the original booking, less a £25 administration fee. The voucher must be used within 12 months of the start date of the original booking.
More than 8 days in advance of reservation – you will receive a refund less £20 per room administration fee. However, you will also receive the option of taking the refund as a credit voucher for the total value of the booking, less a £10 administration fee. The voucher must be used within 12 months of the date of issue.

Copyright

Unless otherwise stated, the copyright and any other rights on all material on this site are owned by LPL. Users are permitted to print and download extracts from this site, but under the following lines:

Use of documents and related graphics on this site are for information and / or personal use only.

Any copies of these pages saved to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal use.
No document or related graphics on this site are to be modified in any way.

No part of this site may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without LPL's prior written permission.

Disclaimer

LPL has taken every care in the preparation of the content of this website. All information and materials that this website contains are provided by LPL in good faith.

All information and materials on this website are for your general information and use only and do not constitute any advice or recommendation. You should not rely upon any information or materials on this website in making or refraining from making any specific decision.

LPL reserves the right to make changes and corrections to any part of the content of this website at any time without notice.

Access to this website (including the use of any information or materials on it) is entirely at your own risk. LPL accepts no liability whatsoever.

Web Booking

Please note that the Booking Contract is made between the Customer and the Supplier of the service (the supplier is not LPL). Please ensure that you check the Booking Conditions carefully at the time of booking - as varying terms and conditions are applied by each supplier.

Links

The Leicestershire web site may contain links to other websites. LPL is not responsible for the privacy practices or content of these websites. Any links to other websites does not mean LPL endorses or accepts any responsibility for that site. Please be aware when visiting other sites that LPL has no control over the content of that website. Please also ensure that you have taken precautionary measures to ensure that any downloads, etc. from these sites are free from any virus, Trojan horse or any other items that my cause destruction.

Company Registration Details
Leicester Shire Promotions Limited
86 Wood Lane
Quorn, Loughborough, Leicestershire LE12 8DB

Tel: 0116 225 4074
Email: info@goleicestershire.com

Registration number: 2785317
Registered in the United Kingdom

Any changes to these policies, including amendments will be posted to this page.