Know before you go

We have been running our StayPlayExplore breaks for fifteen years, welcomed thousands of visitors to our destinations and helped many of you when you’ve needed extra assistance. You can rest assured that you can book your break with us in absolute confidence that we are making every effort to help you enjoy a great family holiday. If you do need any additional information, reassurance or want to check your booking then please get in touch with us by email help@stayplayexplore.com and we will do our very best to help. We are unable to handle enquires by phone and please respect that things may take a little longer outside usual office hours.

We are now open for business, but some changes remain in place to maximise your experience and keep everyone safe.

Most attractions are continuing to require advanced bookings and visits should usually be prebooked. Details on how to do this are listed below for each attraction. However these guidelines may change at short notice and we would advise you to double check directly with your preferred venues in advance before you book. Once you use your ticket to book a visit, your ticket will be redeemed and cannot be cancelled and reused elsewhere.

If you have any questions about changes due to covid outbreaks, please see our FAQ pages.

Our Hotels

It’s fair to say that it will take some time for operations to recover fully after such a long shut-down. Many properties are finding on-going operational challenges, but everyone is doing their best to ensure customers have a great stay.

Please realise that you may notice some changes. These will vary from hotel to hotel and may include; timed/time limited sessions in pools etc where open, no buffet style breakfasts, limited food service (sometimes restricted to room service only,) pre-booking dinner and breakfast times and continued social distancing in public areas. Whilst cleaning regimes have all been significantly increased, your room may not be serviced during the course of a stay of more than 1 night, this is to reduce unnecessary contact. Sometimes these changes may alter at very short notice.

Please check the individual hotel websites for more details and give them a call with any specific questions.

We are all trying our very best to ensure you can enjoy a break and we thank you for your understanding and cooperation. If you do have any concerns or problems, you must address these with the hotel as soon as they arise and give them the chance to rectify. The small team at StayPlayExplore are not based in the hotels and therefore not able to resolve operational problems, especially outside of office hours. Please be reasonable and treat staff with courtesy and respect.

Perfect Breaks Leicestershire

King Richard III Visitor Centre | Perfect Breaksin Leicestershire King Richard III Visitor Centre

Open

Book your visit in advance by calling 0116 454 4315 (office hours).

 

Bosworth Battlefield Heritage Centre | Perfect Getaways In Leicestershire Bosworth Battlefield Heritage Centre

Open

See website to view the dates when you can book a slot and call the heritage centre with your ticket number to book your time slot tel: 01455 290429.

Ye Old Pork Pie Shoppe | Perfect Getaway gourmet short break Ye Olde Pork Pie Shoppe

Open 

Shop is open to use £16.50 voucher for purchasing items from the counter, talks are taking place but must be booked in advance. Tel: 01664 482068.

Melton Cheeseboard | Perfect Getaway Gourmet short break Melton Cheeseboard

Open

Shop is open to use £16.50 voucher for purchasing items from the counter but no talks are currently taking place.

Chutney Ivy | Perfect Getaway in Leicestershire Chutney Ivy

Open

Must pre-book by calling 0116 251 1889. State that you are a Perfect Break customer and give your ticket number at the time of booking.  Take your ticket with you.

The Crown Inn | Perfect Getaway gourmet short breaks The Crown Inn

Open

Must pre-book by calling 01664 820320. Available Monday to Saturday served between 12 noon and 2.30pm.

Perfect Breaks Warwickshire

Stratford Butterfly Farm | Perfect Breaks in Warwickshire Stratford Butterfly Farm

Open

Perfect Break visitors must either prebook online by selecting the StayPlayExplore option of pre-paid tickets or call the farm on 01789 299288. Visitors will still need to present their tickets on arrival.

Avon Boating | Perfect Getaway Warwickshire Avon Boating

Open

30 min trips running regularly throughout the day. Visit the mooring for Avon Boats on Bancroft Gardens, Waterside to book a slot for later in the day (or next boat if not too busy). Suggestion: go first thing in the day to book (they open at 10am).

Shakespeare's Schoolroom and Guildhall | Perfect Breaks in Warwickshire Shakespeare's Schoolroom

Open

Must pre-book online. Select pre-paid tickets for StayPlayExplore couples.

The Fourteas | Perfect Break Warwickshire The Fourteas

Open

Must pre-book by calling 01789 293 908 stating that you are a Perfect Break customer.  Take your ticket with you.