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Help! I can't find my Stay Play Explore tickets

I can't find my tickets - where should I look, who should I contact?

Your etickets for each visitor attraction/experience can be found on your booking confirmation. 

Scroll down the confirmation until you see the amount you have paid for your short break.  Beneath this you will see a box marked 'Print your tickets'.  Click on this and your tickets will show on your screen as pdf files. All the tickets are identical, print all copies and hand one in to each of the attractions/experiences you choose to visit.

The etickets are valid from the date of your accommodation until 31st December 2017.  If you don't have time to use all your tickets during your short break you can keep them for another visit before the end of 2017.

 

If you lose your tickets you can go back to your confirmation and re-print them.  Once three tickets have been used any further copies become invalid. Venues can only be visited once.

Any problems finding your tickets or printing them please contact:

Leicestershire Promotions
Mon-Fri 9am -5pm on 0116 225 4000.

 

Ticket