Terms & Conditions

1. Leicestershire Promotions has provided www.stayplayexplore.co.uk /www.theperfectbreak.co.uk and www.goleicestershire.com as facilities for customers wishing to book a short break. All details and availability are supplied directly by the accommodation provider and attraction venues and are presented at this website in good faith, but without any liability whatsoever.

2. Any booking is a contract directly between you and your accommodation provider. Hotel facilities are subject to availability and may not be available at all times or in every room. Specific needs and requirements should be discussed and confirmed directly with your hotel in advance. Leicestershire Promotions will not be liable for any compensation for any facilities that may not be available.

3. At the time of booking Leicestershire Promotions will charge you the full amount of your StayPlayExplore or Perfect Break short break.

4. If you want to change your booking please refer to the FAQ page.

5. Any data gathered during the course of this booking may be held on computer files, see our Privacy Policy for more information.

Stay Play Explore & The Perfect Break Customers Your short break is per room including breakfast, per night and includes short break tickets. e-tickets are issued following payment of the short break and will relate to the number of adults and number and ages of children detailed during the booking process. Terms and conditions apply for Stay Play Explore short breaks, see the website for information or view the 'Frequently Asked Questions'. Stay Play Explore / The Perfect Break Tickets: A maximum of 3 out of the participating attractions can be visited for our Classic breaks, 4 for a Plus break and 5 attractions for our Max breaks; and repeat visits to the same attraction are not permitted. Personalised e-tickets issued will be scanned and/or one printed copy of the e-ticket handed over and retained by each attraction visited to gain valid entry. Entry will be refused if e-ticket holders attempt to violate these rules. REMEMBER TO TAKE A PRINTED TICKET TO EACH OF THE VENUES YOU VISIT - you will need to take them with you even if you pre-book directly with the venues.• Please check in advance with individual attractions as opening/closing dates and times may vary and are subject to change. • Some venues may need pre-booking which the customer will do directly with the venue • All tickets have an expiry date, check this carefully before travelling. Tickets cannot be used in conjunction with any other offer. • Each standard family ticket is valid for up to 2 adults and 2 children (min one adult aged 18 years or over). • This offer is subject to change without notice. • Please keep your tickets safe as neither Leicestershire Promotions nor the attractions/hotels participating in this promotion can replace lost/misplaced/stolen tickets. Any defacing or changes to a ticket will render it invalid. • Personalised e-tickets will be issued. These can be reprinted but the restrictions on number of uses remains in place. If you do not have access to a printer you can request that e-tickets are printed and posted to you. NB Administration and recorded delivery postage charges will apply.

COVID-19 We are working closely with our hotels to make sure they are following latest government guidance. Whilst you will receive the same warm welcome, you will notice some changes. See the 'Know Before You Go' page of the website for more information.