Covid 19 Update – We’re good to go

Between Tuesday 5th November – Wednesday 2nd December 2020 none of our hotels or attractions will be open for SPE visitors. As soon as this situation changes we will update this site, however if you do want to book ahead and need more information then please contact us on help@stayplayexplore.com

During the ongoing crisis we continue to work closely with all our partners to make sure our Stay Play Explore visitors have a safe and enjoyable experience, this includes working with Visit England the national tourist board to ensure all our hotels and attractions adhere to government guidelines. This includes pre-booking visits, when to wear masks and social distancing. Details are listed below however these guidelines may change due to local lockdowns and we would advise you to check in advance before you book your break.

Our Hotels

We are working closely with our hotels to make sure they are following latest government guidance. Whilst you will receive the same warm welcome, you will notice some changes. These will vary from hotel to hotel and may include timed/time limited sessions in pools etc where open, no buffet style breakfasts, limited food service sometimes restricted to room service only, pre-booking dinner and breakfast and social distancing in all public areas. Whilst cleaning regimes have all been significantly increased, your room may not be serviced during the course of a stay of more than 1 night, this is to reduce unnecessary contact.

Please check the individual hotel websites for more details and give them a call with any specific questions. We are all trying our very best to ensure you can enjoy a break, thank you for your understanding and cooperation.

We have been running our StayPlayExplore breaks for fifteen years, welcomed thousands of visitors to our destinations over the years and spoken to many of you when you’ve needed extra assistance. You can rest assured that you can book your break with us in absolute confidence that we are making every effort to check that our attractions and hotels are safe to visit and we are adhering to approved guidelines. If you do need any additional information, reassurance or want to check your booking then please get in touch with us by email help@stayplayexplore.com and we will do our very best to help.

StayPlayExplore Leicestershire

Twycross Zoo | Stay Play Explore Leicestershire Twycross Zoo

To book your slot you need go to the home page and click the red button Book now, tick the date you wish to visit and the box with the time you want to arrive and then click the row marked Stay Play Explore £0 (14th row down). You'll then be sent your timed slot via email, please remember to take your Stay Play Explore ticket with you.

TICKETS ARE NOT VALID ON: 5th, 6th, 12th, 13th, 19th, 20th, 21st, 22nd, 23rd & 24th December 2020

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Stonehurst Farm | Stay Play Explore Leicestershire Stonehurst Farm

Closed Mondays. There is an online booking system, however StayPlayExplore guests can email oink@stonehurstfarm.co.uk and provide a date and time when you are arriving and the team will make a booking to avoid disappointment.

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Swadlincote Ski Centre | Stay Play Explore Leicestershire Swadlincote Ski Centre

Open weekends but varied opening times during the week– please check the website. Visitors should pre-book by calling in advance, please give as much notice as possible Tel: 01283 890089

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Leicester Outdoor Pursuits Centre | Stay Play Explore Leicestershire Leicester Outdoor Pursuits Centre

Telephone to make your family booking but be aware that not all activities are available and the time slots are limited.  Tel: 0116 268 1426.

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Twinlakes | Stay Play Explore Leicestershire Twinlakes

To book the date of your visit please visit the Twinlakes website and click on 'Buy tickets' then 'Day Tickets & Annual Pass Reservation' then 'Twinlakes Park Day Ticket' - then you'll see the 'Stay Play Explore' option. Indoor soft play areas are open.

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Conkers | Stay Play Explore Leicestershire Conkers

All guests should email info@visitconkers.com at least 48 hours before visiting stating that you are a StayPlayExplore customer, your ticket number and the date when you wish to visit. A member of the customer services team will confirm your visit.

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Bosworth Water Park | Stay Play Explore Leicestershire Bosworth Water Park

No pre-booking required. Check website for opening times.

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King Richard III Visitor Centre | Stay Play Explore Leicestershire King RIchard III Visitor Centre

Book your visit in advance by calling 0116 454 4315 (office hours). 

 

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Bosworth Battlefield Heritage Centre | Stay Play Explore Leicestershire Bosworth Battlefield Heritage Centre

Open Sunday to Wednesday inclusive. Visit time to the exhibition is now 1 hour and with pre-booked timeslots at 15 minutes intervals between 10.30am and 3pm, visitors are able to spend longer on site using the Country Park trails and with a visit to the Tithe Barn Café. Call the centre for up to date details and to book your time slot. Tel: 01455 290429. See website to view the dates when you can book a slot and call the centre with your ticket number to book your time slot tel: 01455 290429.

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Wheelgate | Stay Play Explore Leicestershire Wheelgate Park

To book the date of your visit please visit the Wheelgate website and click on 'Buy tickets' then 'Day Tickets & Annual Pass Reservation' then 'Twinlakes Park Day Ticket' - then you'll see the 'Stay Play Explore' option. You have to purchase a £1 ticket per person in you party which translates into a voucher that you can spend in the park on ice creams, drinks, souvenirs etc.

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StayPlayExplore Yorkshire

City Sightseeing York | Stay Play Explore Yorkshire City Sightseeing York

Open daily. Two buses will be operating per hour, so they run every 30 mins, from 9:00 am – 4:30pm. Customers can hand in their tickets when they board, or with our street sales staff. Recorded commentary will be onboard.

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Open daily. Your entry needs to be pre-booked in advance. Visitors should click on book with an existing online ticket and click on the 'complimentary tickets' option and MUST bring your StayPlayExplore ticket to the farm to hand in on arrival.

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City Cruises York | Stay Play Explore Yorkshire York City Cruises

Closed for winter season.

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Castle Howard Gardens | Stay Play Explore Yorkshire Castle Howard Gardens

Open daily.  Booking links for tickets can be found under the 'Visit Us' Tab, and then select 'Opening Times & Prices''. You can find information about social distancing measures, an updated visitor map, risk assessment and more general information that will help you make the most of of your day! At the bottom of the screen you will find the link that will take you to the booking page. Choose your preferred day to visit and select a time slot. Ticket types will then appear, Stay, Play & Explore customers will need to select the ticket named 'Affiliated Tickets (See Accepted Schemes) - Gardens Entry' (You will not be asked to validate this with a membership number). Continue to follow the onscreen instructions to complete the transaction. Stay Play Explore visitors MUST take your ticket with them to present alongside their booking confirmation.

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Magna Science Discovery Centre | Stay Play Explore Yorkshire Magna Science Discovery Centre

Go to the website, click the book now button and you'll be given a choice of dates. Click on the chosen date and you will see a list of tickets – choose ‘I already have an online ticket’ and enter the number of visitors in the box and add to basket and checkout. Guests are required to provide contact details for track and trace but no money will be taken and your visit will be confirmed. Visitors should take your StayPlayExplore ticket and confirmation when you visit the attraction.

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Ripon Museums | Stay Play Explore Yorkshire Ripon Museums

Timeslots to visit must be booked in advance and StayPlayExplore customers should use the 'Prepaid' ticket option when booking.

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Wonderful World of James Herriot | Stay Play Explore Yorkshire Wonderful World of James Herriot
Ice Sheffield | Stay Play Explore Yorkshire Ice Sheffield
Altitude HIgh Ropes | Stay Play Explore Yorkshire High Ropes

StayPlayExplore Warwickshire

Stratford Butterfly Farm | Stay Play Explore Warwickshire Stratford Butterfly Farm

Open daily. StayPlayExplore visitors can either book online or call the farm on 01789 299288 to book a time slot with the lead booker's contact no. for NHS test and trace. These are on the ¼ hour from 10am until 5pm. StayPlayExplore visitors will still need to present their tickets on arrival.

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Warwick Castle | Stay Play Explore Warwickshire Warwick Castle

Open daily. StayPlayExplore has an exclusive arrangement with Warwick Castle and guests do not need to pre-book their visit, they should present their ticket at the entrance. Please note that temperature checks will be in place on entry.

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MAD Museum | Stay Play Explore Warwickshire MAD Museum

Pre-book your tickets from the MAD Museum website. https://themadmuseum.co.uk/ Choose the StayPlayExplore ticket option. Alternatively call the reception to book over the phone: 01789 269 356.

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British Motor Museum | Stay Play Explore Warwickshire British Motor Museum

How to book your StayPlayExplore time slot

Step one - go to www.britishmotormuseum.co.uk, click on Museum tickets (top right), and select the month you wish to visit.
Step two - choose the date and time you wish to visit
Step three - Choose the ticket type, scroll to the bottom of the ticket types and choose the Pre-Paid/Free Ticket (see screen shot below) and select the number of tickets you wish to redeem, then click checkout (there will be no charge as you have a StayPlayExplore ticket).
Step 4 - complete in your contact details and telephone number for NHS Test and Trace, then click register.
You will be emailed your timed entry ticket for the Museum which you must show on arrival together with your StayPlayExplore voucher.
Call the bookings team during office hours 01926 649649 if you have any queries regarding visiting the British Motor Museum.

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Anne Hathawy's Cottage | Stay Play Explore Warwickshire Anne Hathaway's Cottage
Shakespeare's New Place | Stay Play Explore Warwickshire Shakespeare's New Place
Hall's Croft | Stay Play Explore Warwickshire Hall's Croft
Shakespeare's Birthplace | Stay Play Explore Warwickshire Shakespeare's Birthplace

StayPlayExplore ticket holders who purchased their short break before August 2020 can turn up on the day with their tickets to gain entry. Numbers are restricted so there may be a wait at busy times.

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The Play's the Thing | Stay Play Explore Warwickshire The Play's the Thing - RSC
Shakespeare's Schoolroom | Stay Play Explore Warwickshire Shakespeare's Schoolroom & Guildhall

StayPlayExplore Coventry

The Wave | Stay Play Explore Coventry The Wave

StayPlayExplore customers can use their voucher for the last available session on Fridays, Saturdays or Sundays (usually around 4pm) during school term-time and last available session of the day, on any day during school holidays. Must be pre-booked via email to wavebookings@cvlife.co.uk. Your StayPlayExplore ticket number will secure your visit which cannot be changed and your ticket will be redeemed at the point of email booking. Take your paper ticket with you to gain entry.

Email: wavereception@cvlife.co.uk

Coventry Transport Museum | Stay Play Explore Coventry Coventry Transport Museum

No need to pre-book your entry but if it is busy you may have to wait a while before you can enter.

Foot Golf Coventry | Stay Play Explore Coventry Foot Golf Coventry

Social distancing in place so there may be a wait to get on to the course. No need to pre-book.

https://foot-golf-uk.com/locations/coventry/

Midland Air Museum | Stay Play Explore Coventry Midland Air Museum

No need to pre-book your entry but if it is busy you may have to wait a while before you can enter.

http://www.midlandairmuseum.co.uk/