Covid 19 Update

During the latest national lockdown all our StayPlayExplore hotels and attractions will remain closed to visitors. However following the latest government announcement our hotels are due to reopen after 17th May and we are now taking bookings from that date onwards. If you do have a query about your existing booking or tickets or would like assistance booking your break then please contact us on help@stayplayexplore.com.

Once we are able to reopen we will continue to work with partners and Visit England the national tourist board to ensure all our hotels and attractions adhere to government guidelines. This includes pre-booking visits, when to wear masks and social distancing. Details are listed below about how to book when restrictions are lifted however these guidelines may change and we would advise you to check in advance before you book your break.

If restrictions should change or you are unable to travel due to covid then there are a number of options including:

  • Moving your booking to another date, hotel or destination so you don’t miss out on your break.
  • A credit voucher so you can rebook your break anytime in the next 12 months for the following 12 months.
  • If we are unable to honour your booking due to a change in restrictions a full refund will be offered.

Our Hotels

We are working closely with our hotels to make sure they are following latest government guidance. Whilst you will receive the same warm welcome, you will notice some changes. These will vary from hotel to hotel and may include timed/time limited sessions in pools etc where open, no buffet style breakfasts, limited food service sometimes restricted to room service only, pre-booking dinner and breakfast and social distancing in all public areas. Whilst cleaning regimes have all been significantly increased, your room may not be serviced during the course of a stay of more than 1 night, this is to reduce unnecessary contact.

Please check the individual hotel websites for more details and give them a call with any specific questions. We are all trying our very best to ensure you can enjoy a break, thank you for your understanding and cooperation.

We have been running our StayPlayExplore breaks for fifteen years, welcomed thousands of visitors to our destinations over the years and spoken to many of you when you’ve needed extra assistance. You can rest assured that you can book your break with us in absolute confidence that we are making every effort to check that our attractions and hotels are safe to visit and we are adhering to approved guidelines. If you do need any additional information, reassurance or want to check your booking then please get in touch with us by email help@stayplayexplore.com and we will do our very best to help.

StayPlayExplore Leicestershire

Twycross Zoo | Stay Play Explore Leicestershire Twycross Zoo

Open
Book a time slot online by clicking the row marked Stay Play Explore £0. You'll be sent your timed slot via email, remember to take your Stay Play Explore ticket with you.

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Stonehurst Farm | Stay Play Explore Leicestershire Stonehurst Farm

Open
Either book a timed slot online or email oink@stonehurstfarm.co.uk and provide a date and time when you are arriving and the team will make a booking to avoid disappointment.

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Swadlincote Ski Centre | Stay Play Explore Leicestershire Swadlincote Ski Centre

Open
 Visitors should pre-book by calling in advance, please give as much notice as possible.  Opening times are limited so see website for details. Tel: 01283 890089.

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Wheelgate | Stay Play Explore Leicestershire Wheelgate

Open
Book online and click the 'Stay Play Explore' option. You will have to purchase a £1 ticket per person in your party which translates into a voucher that you can spend in the park on ice creams, drinks, souvenirs etc. Indoor attractions will remain closed.

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Twinlakes | Stay Play Explore Leicestershire Twinlakes

Open
Book online using the 'Stay Play Explore' option.
Closed: Indoor rides, indoor play areas, indoor seating and buildings, farm park and falconry.

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Conkers | Stay Play Explore Leicestershire Conkers

Open
Email info@visitconkers.com at least 48 hours before you wish to visit stating that you are a StayPlayExplore customer, your ticket number and the date when you wish to visit. A member of the customer services team will confirm your booking.

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Bosworth Water Park | Stay Play Explore Leicestershire Bosworth Water Park

Open
 Open for outdoor recreation. No pre-booking required. Check website for opening times.

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King Richard III Visitor Centre | Stay Play Explore Leicestershire King RIchard III Visitor Centre

Opening 21st June
Book your visit in advance by calling 0116 454 4315 (office hours). 

 

SEE WEBSITE

Bosworth Battlefield Heritage Centre | Stay Play Explore Leicestershire Bosworth Battlefield Heritage Centre

Opening 17th May.
See website to view the dates when you can book a slot and call the heritage centre with your ticket number to book your time slot tel: 01455 290429.

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Leicester Outdoor Pursuits Centre | Stay Play Explore Leicestershire Leicester Outdoor Pursuits Centre
Reopening soon – check back for details.
Telephone to make your family booking but be aware that not all activities are available and time slots are limited. Tel: 0116 268 1426.

StayPlayExplore Yorkshire

Cannon Hall Farm | Stay Play Explore Yorkshire Cannon Hall Farm

Open
Book online. Visitors should click on 'book with an existing online ticket' and click on the 'complimentary tickets' option and MUST take StayPlayExplore ticket to the farm to hand in on arrival.

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Castle Howard Gardens | Stay Play Explore Yorkshire Castle Howard Gardens

Open
Pre-booking online required. StayPlayExplore visitors MUST take your ticket with you to present alongside your booking confirmation.

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City Sightseeing York | Stay Play Explore Yorkshire City Sightseeing York

Open
Take your StayPlayExplore ticket with you when you hop-on to your bus.

 

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Ice Sheffield | Stay Play Explore Yorkshire Ice Sheffield

Reopening soon – check back for details.
Book a timed slot online.

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Altitude HIgh Ropes | Stay Play Explore Yorkshire High Ropes

Reopening soon – check back for details.
Book a timed slot online.

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City Cruises York | Stay Play Explore Yorkshire York City Cruises

Opening 17th May.
Call 01904 628324, and select option 4 to pre-book your sailing. The office opening hours are 9am to 5pm, 7 days a week

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Wonderful World of James Herriot | Stay Play Explore Yorkshire The World of James Herriot

Reopening soon – check back for details.
Book a timed slot online.

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Ripon Museums | Stay Play Explore Yorkshire Ripon Museums

Reopening soon – check back for details.
Book a time-slot online and StayPlayExplore customers should use the 'Prepaid' ticket option when booking.

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StayPlayExplore Warwickshire

Warwick Castle | Stay Play Explore Warwickshire Warwick Castle

Open
Some indoor or enclosed areas may remain closed or only permit limited guests at any one time. StayPlayExplore has an exclusive arrangement with Warwick Castle and guests do not need to pre-book their visit, they should present their ticket at the entrance.

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Stratford Butterfly Farm | Stay Play Explore Warwickshire Stratford Butterfly Farm

Opening 17th May.
StayPlayExplore visitors can either book online or call the farm on 01789 299288. StayPlayExplore visitors will still need to present their tickets on arrival.

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MAD Museum | Stay Play Explore Warwickshire MAD Museum

Reopening soon – check back for details.
Book online and choose the StayPlayExplore ticket option. Alternatively call  reception to book over the phone: 01789 269 356.

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Fairytale Farm | Stay Play Explore Warwickshire Fairytale Farm

Open
Book an arrival time slot online by clicking the row marked ‘StayPlayExplore Ticket Holders Only’ £0. You'll be sent your booking confirmation via email. Please remember to take your StayPlayExplore ticket with you.

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The Play's the Thing | Stay Play Explore Warwickshire The Play's the Thing - RSC

Reopening soon – check back for details.
See website for opening times.

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Shakespeare's Schoolroom | Stay Play Explore Warwickshire Shakespeare's Schoolroom & Guildhall

Re-opening Spring 2021.
See website for opening times.

VISIT WEBSITE

Avon Boating | Stay Play Explore Warwickshire Avon Boating
Opening 17th May.

Pre-booking essential but not yet enabled on website.

British Motor Museum | Stay Play Explore Warwickshire British Motor Museum
Opening 17th May.
Pre-book your tickets online, choose the option 'Pre-Paid/Free Ticket'. Arrival slots are 10am, 11am, 12pm & 1pm. Once inside the Museum, you can stay as long as you wish. You must present your StayPlayExplore voucher on arrival.

StayPlayExplore Coventry

Foot Golf Coventry | Stay Play Explore Coventry Foot Golf Coventry

Open
Social distancing in place so there may be a wait to get on to the course. No need to pre-book.

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Coventry Transport Museum | Stay Play Explore Coventry Coventry Transport Museum

Opening 17th May.
No need to pre-book your entry but if it is busy you may have to wait a while before you can enter.

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The Wave | Stay Play Explore Coventry The Wave

Reopening soon – check back for details.
StayPlayExplore customers can use their voucher for the last available session on Fridays, Saturdays or Sundays (usually around 4pm) during school term-time and last available session of the day, on any day during school holidays. Must be pre-booked via email to wavebookings@cvlife.co.uk. Your StayPlayExplore ticket number will secure your visit which cannot be changed and your ticket will be redeemed at the point of email booking. Take your paper ticket with you to gain entry.

Email: wavereception@cvlife.co.uk

Midland Air Museum | Stay Play Explore Coventry Midland Air Museum

Opening 17th May.
No need to pre-book your entry but if it is busy you may have to wait a while before you can enter.

SEE WEBSITE